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Embracing Conflict

Introduction

Introduction (3:57)

Curriculum

Lesson 1: Introduction to Conflict Management (16:10)
Lesson 2: Understanding Communication Styles (10:33)
Lesson 3: Assertiveness and Negotiation Skills (12:12)
Lesson 4: Understanding Conflict Resolution Models (7:51)
Lesson 5: Conflict Resolution Techniques (9:05)
Lesson 6: Team Conflict Resolution (7:18)
Lesson 7: Managing Interpersonal Conflict (7:21)
Lesson 8: Culture and Conflict (8:28)
Lesson 9: Conflict Management in the Workplace (7:54)
Lesson 10: Developing a Conflict Management Plan (21:58)

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Introduction

Video Length: 3:57

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